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Eastman Institute For Oral Health, University of Rochester: He Listened When Others Didn’t – How One Patient Launched Ralph ‘Lin’ Saunders Career
Ralph “Lin” Saunders, Jr., DDS, MS, still remembers the patient who changed the course of his life — an elderly woman, soft-spoken yet worn down. She had seen several dentists before him, searching for someone who would listen — someone who would not rush, dismiss, or patronize her concerns about her ill-fitting dentures. She had been told she was “too particular.” But Dr. Saunders felt something different: she was right. Read more. |